I’ve worked with the Mail Order Manager (MOM), or Multichannel Order Manager as it’s now know for the past 12 years. In that time I’ve developed many tools, applications and systems that integrate with MOM including payment processing, fraud screening tools, de-duplication scripts, courier despatch systems, sales reporting tools and integrations with e-commerce platforms and external call centers. Recently I’ve developed barcoding solutions using wireless barcode scanners.
MOM is a windows based solution, with either a SQL Server or Foxpro database for storage. It’s owned by a company called Freestyle based in the USA.